TRAINING & EDUCATION

Training & Education

Organisations and project teams spend considerable time and resources on establishing the best technical capability to deliver their work, however, developing the communication capability and function within the team is often left to chance. Without specific focus, the critical integration of any project team can result in lost productivity and unnecessary cost though poor communications effectiveness, leading to rework, duplicated effort, higher than normal personnel turnover and unpredictable project outcomes.

At Ulfire we can bring our deep practical and academic understanding of how to optimise the design and functioning of the increasingly common virtual project teams, allowing you to improve your project delivery, reduce wasted effort, increase staff retention and develop a genuinely open, trusting working environment.

We offer executive education to upskill your leadership teams, team training to ensure your project virtual teams work at their most effective levels and coaching and mentoring for personnel at all levels.

Coming soon.

Training of Virtual Teams

Poor communication skills have been shown time and again to be one of the main causes of project failures. Personnel either stop talking to one another or never start in the first place.

This communication breakdown costs businesses billions each and every year through incomplete or duplicate work, work that is not aligned with the overall project objectives or that simply does not get done, all because of communication breakdowns.

You train your personnel in the technical requirements of their work, why not also give them training to become more effective communicators in their virtual teams. This is where Ulfire comes in, we specialize in understanding the specific communication needs of virtual teams and in helping the members of those teams become the best possible communicators they can.

Formal training is more cost effective than learning from mistakes

Members of virtual teams often struggle to understand the demands of working with colleagues located in different offices, cities and countries. The demands of collaborating across physical, temporal and cultural boundaries, with continually evolving communication technologies, needing to work with their unseen co-workers take their toll.

Many personnel in this modern workforce structure, particularly those on the front lines, leading communication and interfacing with other offices, need some training to help them work through the new, complex and confusing challenges that have been added to their already difficult roles.

Training in cross cultural and across corporate boundary collaboration helps them understand the complexity of working with multi-cultural teams. It helps them see the way forward when they are facing issues in their daily working lives, issues they may not have had to deal with in previous, co-located working roles.

With many years of experience supporting virtual teams of all sizes and complexities, Ulfire is perfectly positioned to provide this training to your organisation. We tailor our training services to meet the needs of your organization and your project, ensuring you get exactly what you need to make your teams as effective and efficient as possible.

Cross Cultural Training

Central to effective virtual teams is a sound appreciation of the cultural differences and drivers of the team members and the societies and offices they work in. At Ulfire we provide three levels of cross cultural training; cultural awareness, cross cultural training and training for cross cultural leadership, each is applicable to different levels and roles in organisations.

Cultural Awareness Training

At this introductory level we will train your teams in to be aware of the potential cultural challenges they will encounter when working across boundaries with personnel from different backgrounds. This training will equip personnel with the requisite skills to appreciate that we are all different, and that we experience things through our own cultural lens, but that in the end we are all working toward common aims.

Cross Cultural Training

This is an intermediate level of training where personnel receive specific training in how to understand both themselves and their virtual team colleagues, how to resolve virtual team disputes in an amicable and productive manner and how to learn the best ways to collaborate efficiently with their virtual team colleagues. This training is particularly useful to those in interface roles who will spend much of their time working with others in a virtual environment.

Cross Cultural Leadership

At this level we will work directly with the leaders of the virtual team to equip them with the skills they need to get the best possible productivity from their virtual teams. This training comprises both personal assessments of the strengths and weaknesses of the individual leader along with specific considerations for the role they will be undertaking. It is recommended that this particular training be undertaken in a longer term coaching environment as well as an intensive session to provide ongoing support and mentoring to the leaders as they settle into their roles.

Leadership Coaching For Virtual Teams

Many leaders of virtual teams find themselves struggling with the demands of overseeing activities of groups of personnel located in different offices, cities and countries.  The demands of working across physical, temporal and cultural boundaries, with continually evolving communication technologies, of needing to deal with increased levels of uncertainty as their unseen workforce performs its work and of the pressures of feeling compelled to be on call for up to 24 hours a day all take their toll.

The Need For Coaching

Many of the leaders of this modern workforce structure can benefit greatly from having someone they can call upon to help work through the new, complex and confusing challenges that have been added to their already difficult roles. This is where specialist virtual team leadership coaching comes in.

Coaching can help a leader understand the complexity of working with multi cultural teams, it can help them see the way forward when they are faced with delivery issues due to time zone differences and it can help them to reconcile the sense of uncertainty that is common for many working in virtual teams as they learn to work with groups of personnel they can neither see nor monitor.

With decades of experience supporting virtual teams of all sizes and complexities, Ulfire is perfectly positioned to provide these coaching services to your organisation. Our clients are able to access our services on an as required basis, frequently being able to resolve particular challenges in one or two short phone calls or even through an email conversation.

As independent advisors, we are also able to cut through much of the typical corporate red tape, and to offer industry best practice guidance that may not be available through traditional internal corporate channels.

Mentoring For Virtual Teams

Often, members of virtual teams struggle to understand the demands of working with colleagues located in different offices, cities and countries. The demands of collaborating across physical, temporal and cultural boundaries, with continually evolving communication technologies, needing to work with their unseen co-workers take their toll.

Yet many businesses are not equipped to support their staff in these situations.  These businesses leave their personnel to learn on the run, picking up whatever lessons their projects give them, often through costly errors and rarely in the most efficient way

The Need For Mentoring

Many personnel in this modern workforce structure, particularly those on the front lines of leading communication and interfacing with other offices, can benefit greatly from having a mentor that can guide them through the new, complex and confusing challenges that have been added to their already difficult roles. This is where specialist virtual team mentoring comes in.

Mentoring helps personnel understand the complexity of working with multi cultural teams, it can help them see the way forward when they are facing issues due to cross cultural issues, technological challenges, differences of opinion and time zone differences and, mentoring can help them to reconcile the sense of uncertainty that is common for many working in virtual teams as they learn to work with groups of personnel they can not see.

With decades of experience supporting virtual teams of all sizes and complexities, Ulfire is perfectly positioned to provide these mentoring services to your organisation. Our clients can access our services on an as required basis, building either an on going mentoring relationship that lasts through a project or assignment or, being able to resolve particular issues in one or two short phone calls or even through an email conversation.

As independent advisors, we are also able to cut through much of the typical corporate red tape, and to offer industry best practice guidance that may not be available through traditional internal corporate channels.

Book A Consultation

To book a consultation with us to discuss how we can help you, please contact us by email, phone or through the form below.