About Francis Norman
Combining over thirty years of experience working within and managing co-located and virtual project teams with his ongoing PhD research into virtual teams communications, Francis is passionate about sharing his knowledge and experience.
The advent of the video conference should have marked a quantum change in the way international project coordination meetings are conducted, however, a combination of the technology initially being both...
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Marginalisation is a real problem faced by many if not all virtual teams at some point. However you structure your virtual work teams, you will almost always find some groups who feel...
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When you select and engage with an international partner for the execution of your projects, whether internal or external, what discussions do you have regarding strategic alignment of your goals,...
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We all have our little speech quirks, turns of phrase, specialist business and technical language and colloquialisms. They are the little things we often say without thinking, the things that...
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There are times in every virtual teams project, when there is little real substitute for a face to face meeting. Getting everyone, or at least a majority of the project’s...
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Communication skills are one of those things most of us all believe we have developed pretty much by the time we have learnt to talk and write, however, the real skills of an...
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For most people, coming to terms with all of the changes involved when moving to a new country and experiencing new cultures and the culture shock associated with the move...
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Quite some time ago, I began thinking about how best to help senior, and generally very busy managers improve their communications abilities when running or working in virtual team environments. These...
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In the Knowledge Age, being a professional requires much more than a qualification or ‘know how’. Every industry has a mix of practitioners and professionals; regardless of whether they are...
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I am going to conclude this short series of articles on communications and directions of communication in project teams, which began with communicating down and communication up, with this, the third and...
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